Clear answers
Frequently asked questions about products, sizes and quotes
Review general answers before contacting us. Use WhatsApp to confirm products, availability and delivery.
- Personal guidance
- Confirmed quotation
- Support in Panama
FAQ
Frequently asked questions
Purchases and delivery
How do I request a quote?
Use any quotation button, complete the form if useful and send the generated summary through WhatsApp.
Where do you deliver?
The general service area is Panama. Coverage, method and conditions are confirmed according to the location provided.
Can I pay on the website?
No. The website organises the request and opens WhatsApp. The quotation and any purchase process are confirmed directly.
Products and diapers
What is the difference between tabs and pull-ups?
Tab-style diapers open fully and may support changes while lying down. Pull-ups are worn like underwear and may be practical for people with mobility.
Do you sell products besides diapers?
Yes. Underpads, gloves, wet wipes and other complementary products may be quoted subject to availability.
Does the site show brands or inventory?
Unverified availability is not published. The team confirms current options after receiving the request.
Sizing and usage
How do I measure for size?
Measure the waist and widest part of the hips with a flexible tape in centimetres, then compare with the exact product chart.
Can I use the same size in every brand?
No. Size ranges may differ by brand and product.
How do I estimate monthly usage?
Multiply average units per day by number of patients and days to cover. The website calculator performs this estimate.
Recurring purchases and facilities
Does the monthly plan charge automatically?
No. It is a planning tool. Every order is confirmed and may be adjusted or postponed.
Do you serve care facilities?
Yes. The institutional form includes patients, sizes, usage, frequency and products.
Can I request a volume quote?
Yes. Include approximate quantities so the team can review the request.
Tell us what you need
We can help organise a one-time purchase, institutional quotation or flexible monthly plan.